Terms and Conditions

  • The recipient of this Search 4 Scratch Holiday incentive will receive the 4 nights hotel accommodation room rate free of charge, which retail is valued at up to $350 US per night (depending on which country you choose to holiday in), however the recipient will need to pay the specific Hotel Room Tax per night (approximately $15-30 per night)
  • The recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. Resort fees are now commonplace in hotels around the world however not always applicable. For example in Orlando FL they run from $5.00 to $13.00 per night, In Las Vegas resort fees run from $16.00 to $38 per night paid directly to the resort. If applicable the resort fees will be disclosed when choosing a hotel and preferred travel dates. Resort fees cover items like WiFi Internet Access, Local Calls, & Resort amenities).
  • To redeem your Search 4 Scratch Holiday incentive you will be sent an email from Juice. Simply follow the prompts in the email to activate online by prepaying the hotel taxes and fees associated with the destination. After activation, login online and search for your preferred participating resort/hotel and preferred travel dates. You must activate this incentive within 7 days of receiving the activation email.
  • The expiration date on this incentive pertains only to the redemption or activation of this incentive and not actual travel. You must activate this incentive within 7 days of receiving it. Travel can be completed within 24 months after activation. This incentive cannot be combined with any other hotel stay or promotional vacation offer. This incentive cannot be used in conjunction with another similar or same promotional offer.
  • All reservations require a minimum of 30 days advance notice to book. Reservations are based on availability and will not be available during major holidays or resort special events. Check-in is available 7 days a week although weekends may have a small additional surcharge.
  • This incentive activation is FINAL & NON-REFUNDABLE and NON-TRANSFERABLE, the end user will have 24 months to choose from available travel dates and participating resort/hotel options. Once travel dates are confirmed no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees. (The inventory used for these rooms are not as flexible as booking at regular retail rack rates, once confirmed changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)
  • GROUP travel is NOT allowed. Only one incentive per household and resort/hotel is allowed per year. Search 4 Scratch will only honour one incentive per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party among friends, family, acquaintances or known groups can use the complimentary vacation incentive for the same or overlapping travel dates. Otherwise, there are additional costs associated with group travel.
  • The room types available with this incentive are for a maximum of 2 adults and at least 1 occupant must be over the age of 21. The incentive is designed for couples or singles and up to 2 adults in one room, some properties however may allow for up to 2 additional children up to the age of 12 in the same room based on room type, and bed configurations.  When adding children to your search you are likely to see fewer hotel choices.
  • This incentive will be considered void if bartered or purchased by the recipient. The incentive is valid for a reservation request offering Resort/Hotel Accommodations in your choice of destinations provided by our hotel partners. Your cost to activate and redeem this incentive and book the reservation includes our recovery fees, local government taxes, and tourism fees which vary by destination. The main reservation holder must also have a Major credit or a bank debit card with a Visa or Mastercard or American Express logo, plus a valid government-issued ID to check-in.
  • The user must reside at least 100 miles or 160 kilometres away from the destination resort of choice or choose a different resort offer from the available destination options. We will communicate with you prior to ensure you are sent a holiday incentive at your preferred location.
  • This incentive has no cash surrender value, void if discontinued and where prohibited by law. The terms of this offer are subject to change without notice. Our hotel redemption partner reserves the right to offer other hotels with equal or similar value with incentive holder approval if required due to availability. The Hotel bed configuration/ room type is subject to availability upon check-in. (unless a room upgrade was pre-selected and paid for)
  • Do not rely upon representations other than what is printed on this incentive.
  • If you have been awarded more than one vacation incentive you are only allowed to redeem 1 incentive every 12 months per household.
  • The travel incentive destination can only be redeemed once per household lifetime.
  • For more information contact Golf University at info@golfuniversity.tv